Already a mystery diner or want to find out more about how to become a Tipps mystery diner? Head over to our Tippsters' website to find out more
Cost effective, tech-enabled mystery dining solution for the F&B sector. We use WhatsApp to collect crucial information at your premises and deliver unlimited insights in real-time. That way you always have your finger on the pulse.
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In the past, mystery dining was the primary method for obtaining insight into customer opinions, but it was very expensive. This resulted in patchy feedback which did not provide an accurate portrayal of the true customer experience.
Tipps solves this problem by providing an affordable and accessible solution for unlimited mystery dining visits. Unlimited feedback gains you the most accurate insights to make essential improvements to your business at a fraction of the cost of traditional mystery dining options.
Tipps is a technology-driven solution that enables us to provide an unlimited number of mystery dining visits for a fixed fee of £25 per month. The more visits, the more in-depth your understanding of your restaurant will be.
Tippster Mystery Diners are genuine foodies who are part of our reliable network of trustworthy individuals, thus providing you with a more honest and precise understanding of your customers' true opinion.
Our Tippsters use WhatsApp to blend in as customers seamlessly, and respond to questions in real-time, which eliminates the concern of missing or overlooking significant aspects of the evaluation.
In case of a problem, can you afford to wait? With Tipps, every time one of our Tippster mystery diners completes a mission at your establishment, you have the option to receive their report immediately, in real-time.
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At the core of Tipps lies reporting, which serves as the lifeblood of the platform. Our primary objective is to create reports that are user-friendly and easy to navigate, allowing businesses to view and manage feedback obtained from mystery dining, mystery shopping, and QR surveys. These reports will be available in real-time and for specific time frames, providing businesses with valuable insights into their operations
See MoreMore solutions to boost your feedback and improve your business
Quick Tipps is a convenient way for customers to give feedback via QR code and WhatsApp, and for businesses to proactively manage it, preventing negative reviews and protecting reputation. With real-time feedback issues can be quickly identified and resolved.
A great way for staff to provide excellent customer service is to have them experience it first-hand. The best way to do this is by sending them on mystery dining missions to your restaurants, where they can learn customer expectations while observing your standards.
Tipps, a rapidly growing company, is currently in the process of extending its global reach. As of now, the company has already made a significant impact in three prominent locations - London, Texas, and Dubai. However, this is just the beginning of our journey, and we are committed to exploring more opportunities to establish our brand worldwide.
As we continue to expand, we are actively seeking potential partners who share our vision and are interested in collaborating with us.
If you are interested in exploring the opportunity to work with us, please do not hesitate to reach out to us. We welcome potential partners from all corners of the world.
"I've worked in the food retail industry for 20 years and with many Mystery shopper and NPS programs. Tipps has managed to develop a solution that is not just easy for its user but also interactive and simple. They are a dynamic bunch that carefully listen to the needs of their client and partner and act and react quickly.... far better and way more accommodating than other mystery dining companies."
“The Mystery dining feedback that Tipps provide is essential for upholding our standards at Notes. All the customer journeys and questions are bespoke and the Tipps team are always on hand to support when needed.”
"I've worked in the food retail industry for 20 years and with many Mystery shopper and NPS programs. Tipps has managed to develop a solution that is not just easy for its user but also interactive and simple. They are a dynamic bunch that carefully listen to the needs of their client and partner and act and react quickly.... far better and way more accommodating than other mystery dining companies."
Very quick and efficient way to complete the mystery dining. (10/10)
Love that no app is needed (10/10)
Easy straight forward questions to answer and understand (10/10)
Was easy to follow the instructions, very fast and intuitive (10/10)
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